Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 09, 2026 - 09:41 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 69834ms (baseline: 69834ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 106
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=69834ms (SLO: 20000ms)

Posted May 09, 2026 - 09:35 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 67140ms (baseline: 67140ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 142
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=67140ms (SLO: 20000ms)

Posted May 09, 2026 - 09:30 UTC

This incident affected: Embedding Models (Rest Embeddings).