Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 19, 2026 - 10:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 165157ms (baseline: 165157ms)
- Current error rate: 5.77% (baseline: 5.77%)
- Request count (5min): 104
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=165157ms (threshold: 90000ms)

Posted Aug 19, 2026 - 10:40 UTC

This incident affected: Reranker Models (jina-reranker-m0).