Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 20, 2026 - 06:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20039ms (baseline: 20039ms)
- Current error rate: 6.50% (baseline: 6.50%)
- Request count (5min): 30945
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.50% (SLO: 10.00%)

Posted Feb 20, 2026 - 06:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19140ms (baseline: 19140ms)
- Current error rate: 7.29% (baseline: 7.29%)
- Request count (5min): 26192
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.29% (SLO: 10.00%)

Posted Feb 20, 2026 - 06:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25182ms (baseline: 25182ms)
- Current error rate: 6.86% (baseline: 6.86%)
- Request count (5min): 25933
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.86% (SLO: 10.00%)

Posted Feb 20, 2026 - 05:55 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21321ms (baseline: 21321ms)
- Current error rate: 8.93% (baseline: 8.93%)
- Request count (5min): 23686
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.93% (SLO: 10.00%)

Posted Feb 20, 2026 - 05:50 UTC

This incident affected: Reader (r.jina.ai).