Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 29, 2026 - 17:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2833ms (baseline: 2833ms)
- Current error rate: 49.55% (baseline: 49.55%)
- Request count (5min): 111
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.5% (threshold: 40%)

Posted Jul 29, 2026 - 17:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3449ms (baseline: 3449ms)
- Current error rate: 60.77% (baseline: 60.77%)
- Request count (5min): 130
- Region: us-central1

Status: Major Outage
Reason: High error rate: 60.8% (threshold: 40%)

Posted Jul 29, 2026 - 17:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).