Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 25, 2026 - 21:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21904ms (baseline: 21904ms)
- Current error rate: 8.58% (baseline: 8.58%)
- Request count (5min): 22607
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.58% (SLO: 10.00%)

Posted Feb 25, 2026 - 21:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 27013ms (baseline: 27013ms)
- Current error rate: 8.15% (baseline: 8.15%)
- Request count (5min): 26970
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.15% (SLO: 10.00%)

Posted Feb 25, 2026 - 21:25 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 24013ms (baseline: 24013ms)
- Current error rate: 9.18% (baseline: 9.18%)
- Request count (5min): 24097
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.18% (SLO: 10.00%)

Posted Feb 25, 2026 - 21:20 UTC

This incident affected: Reader (r.jina.ai).