Partial outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Aug 18, 2026 - 12:10 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 28824ms (baseline: 28824ms)
- Current error rate: 1.29% (baseline: 1.29%)
- Request count (5min): 5904
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=28824ms (threshold: 24000ms)

Posted Aug 18, 2026 - 12:05 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).