Partial outage: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted May 09, 2026 - 03:35 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 82062ms (baseline: 82062ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 113
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=82062ms (threshold: 80000ms)

Posted May 09, 2026 - 03:30 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 84342ms (baseline: 84342ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 113
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=84342ms (threshold: 80000ms)

Posted May 09, 2026 - 03:25 UTC

This incident affected: Embedding Models (Rest Embeddings).