Partial outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 18, 2026 - 22:00 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 25382ms (baseline: 25382ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5493
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=25382ms (threshold: 24000ms)

Posted Aug 18, 2026 - 21:55 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 27915ms (baseline: 27915ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5517
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=27915ms (threshold: 24000ms)

Posted Aug 18, 2026 - 21:50 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 29034ms (baseline: 29034ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5539
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=29034ms (threshold: 24000ms)

Posted Aug 18, 2026 - 21:45 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 24057ms (baseline: 24057ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 7059
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=24057ms (threshold: 24000ms)

Posted Aug 18, 2026 - 21:40 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 28814ms (baseline: 28814ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5755
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=28814ms (threshold: 24000ms)

Posted Aug 18, 2026 - 21:35 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 29318ms (baseline: 29318ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5132
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=29318ms (threshold: 24000ms)

Posted Aug 18, 2026 - 21:30 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 27699ms (baseline: 27699ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 6782
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=27699ms (threshold: 24000ms)

Posted Aug 18, 2026 - 21:25 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 25627ms (baseline: 25627ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 6518
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=25627ms (threshold: 24000ms)

Posted Aug 18, 2026 - 21:20 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 24824ms (baseline: 24824ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5848
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=24824ms (threshold: 24000ms)

Posted Aug 18, 2026 - 21:15 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).