Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 05, 2026 - 01:50 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 54299ms (baseline: 54299ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 115
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=54299ms (SLO: 20000ms)

Posted May 05, 2026 - 01:45 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 63990ms (baseline: 63990ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 125
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=63990ms (SLO: 20000ms)

Posted May 05, 2026 - 01:40 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 42559ms (baseline: 42559ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 152
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=42559ms (SLO: 20000ms)

Posted May 05, 2026 - 01:35 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 40465ms (baseline: 40465ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 179
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=40465ms (SLO: 20000ms)

Posted May 05, 2026 - 01:30 UTC

This incident affected: Embedding Models (Rest Embeddings).