Partial outage: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 09, 2026 - 12:25 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 103128ms (baseline: 103128ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 130
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=103128ms (threshold: 80000ms)

Posted May 09, 2026 - 12:20 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 104091ms (baseline: 104091ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 101
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=104091ms (threshold: 80000ms)

Posted May 09, 2026 - 12:15 UTC

This incident affected: Embedding Models (Rest Embeddings).