Service outage: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 09, 2026 - 12:10 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 121949ms (baseline: 121949ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 134
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=121949ms (threshold: 120000ms)

Posted May 09, 2026 - 12:05 UTC

This incident affected: Embedding Models (Rest Embeddings).