Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%
Posted Jul 23, 2026 - 10:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 8703ms (baseline: 8703ms)
- Current error rate: 48.32% (baseline: 48.32%)
- Request count (5min): 149
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.3% (threshold: 40%)
Posted Jul 23, 2026 - 10:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2728ms (baseline: 2728ms)
- Current error rate: 49.56% (baseline: 49.56%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.6% (threshold: 40%)
Posted Jul 23, 2026 - 10:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2854ms (baseline: 2854ms)
- Current error rate: 43.55% (baseline: 43.55%)
- Request count (5min): 124
- Region: us-central1

Status: Major Outage
Reason: High error rate: 43.5% (threshold: 40%)
Posted Jul 23, 2026 - 10:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3539ms (baseline: 3539ms)
- Current error rate: 56.85% (baseline: 56.85%)
- Request count (5min): 197
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.9% (threshold: 40%)
Posted Jul 23, 2026 - 10:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 464ms (baseline: 464ms)
- Current error rate: 49.07% (baseline: 49.07%)
- Request count (5min): 161
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.1% (threshold: 40%)
Posted Jul 23, 2026 - 10:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2276ms (baseline: 2276ms)
- Current error rate: 45.90% (baseline: 45.90%)
- Request count (5min): 183
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.9% (threshold: 40%)
Posted Jul 23, 2026 - 10:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 12229ms (baseline: 12229ms)
- Current error rate: 52.11% (baseline: 52.11%)
- Request count (5min): 142
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.1% (threshold: 40%)
Posted Jul 23, 2026 - 10:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3944ms (baseline: 3944ms)
- Current error rate: 53.49% (baseline: 53.49%)
- Request count (5min): 129
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.5% (threshold: 40%)
Posted Jul 23, 2026 - 10:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4493ms (baseline: 4493ms)
- Current error rate: 54.17% (baseline: 54.17%)
- Request count (5min): 168
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.2% (threshold: 40%)
Posted Jul 23, 2026 - 10:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1407ms (baseline: 1407ms)
- Current error rate: 52.08% (baseline: 52.08%)
- Request count (5min): 192
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.1% (threshold: 40%)
Posted Jul 23, 2026 - 10:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2873ms (baseline: 2873ms)
- Current error rate: 57.93% (baseline: 57.93%)
- Request count (5min): 164
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.9% (threshold: 40%)
Posted Jul 23, 2026 - 09:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2932ms (baseline: 2932ms)
- Current error rate: 48.73% (baseline: 48.73%)
- Request count (5min): 158
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.7% (threshold: 40%)
Posted Jul 23, 2026 - 09:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2748ms (baseline: 2748ms)
- Current error rate: 54.55% (baseline: 54.55%)
- Request count (5min): 198
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.5% (threshold: 40%)
Posted Jul 23, 2026 - 09:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2564ms (baseline: 2564ms)
- Current error rate: 52.29% (baseline: 52.29%)
- Request count (5min): 153
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.3% (threshold: 40%)
Posted Jul 23, 2026 - 09:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3944ms (baseline: 3944ms)
- Current error rate: 47.48% (baseline: 47.48%)
- Request count (5min): 139
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.5% (threshold: 40%)
Posted Jul 23, 2026 - 09:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 809ms (baseline: 809ms)
- Current error rate: 44.91% (baseline: 44.91%)
- Request count (5min): 167
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.9% (threshold: 40%)
Posted Jul 23, 2026 - 09:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 468ms (baseline: 468ms)
- Current error rate: 52.08% (baseline: 52.08%)
- Request count (5min): 144
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.1% (threshold: 40%)
Posted Jul 23, 2026 - 09:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2527ms (baseline: 2527ms)
- Current error rate: 54.71% (baseline: 54.71%)
- Request count (5min): 170
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.7% (threshold: 40%)
Posted Jul 23, 2026 - 09:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3185ms (baseline: 3185ms)
- Current error rate: 45.26% (baseline: 45.26%)
- Request count (5min): 137
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.3% (threshold: 40%)
Posted Jul 23, 2026 - 09:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4324ms (baseline: 4324ms)
- Current error rate: 47.54% (baseline: 47.54%)
- Request count (5min): 183
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.5% (threshold: 40%)
Posted Jul 23, 2026 - 09:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 5374ms (baseline: 5374ms)
- Current error rate: 50.47% (baseline: 50.47%)
- Request count (5min): 214
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.5% (threshold: 40%)
Posted Jul 23, 2026 - 09:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4249ms (baseline: 4249ms)
- Current error rate: 45.63% (baseline: 45.63%)
- Request count (5min): 206
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.6% (threshold: 40%)
Posted Jul 23, 2026 - 09:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 7359ms (baseline: 7359ms)
- Current error rate: 51.06% (baseline: 51.06%)
- Request count (5min): 188
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.1% (threshold: 40%)
Posted Jul 23, 2026 - 08:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2270ms (baseline: 2270ms)
- Current error rate: 54.33% (baseline: 54.33%)
- Request count (5min): 208
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.3% (threshold: 40%)
Posted Jul 23, 2026 - 08:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4440ms (baseline: 4440ms)
- Current error rate: 48.80% (baseline: 48.80%)
- Request count (5min): 166
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.8% (threshold: 40%)
Posted Jul 23, 2026 - 08:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4591ms (baseline: 4591ms)
- Current error rate: 49.54% (baseline: 49.54%)
- Request count (5min): 218
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.5% (threshold: 40%)
Posted Jul 23, 2026 - 08:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 6853ms (baseline: 6853ms)
- Current error rate: 54.69% (baseline: 54.69%)
- Request count (5min): 245
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.7% (threshold: 40%)
Posted Jul 23, 2026 - 08:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 9295ms (baseline: 9295ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 286
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)
Posted Jul 23, 2026 - 08:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3014ms (baseline: 3014ms)
- Current error rate: 51.71% (baseline: 51.71%)
- Request count (5min): 205
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.7% (threshold: 40%)
Posted Jul 23, 2026 - 08:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4735ms (baseline: 4735ms)
- Current error rate: 43.14% (baseline: 43.14%)
- Request count (5min): 153
- Region: us-central1

Status: Major Outage
Reason: High error rate: 43.1% (threshold: 40%)
Posted Jul 23, 2026 - 08:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 738ms (baseline: 738ms)
- Current error rate: 50.53% (baseline: 50.53%)
- Request count (5min): 190
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.5% (threshold: 40%)
Posted Jul 23, 2026 - 08:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2754ms (baseline: 2754ms)
- Current error rate: 47.59% (baseline: 47.59%)
- Request count (5min): 166
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.6% (threshold: 40%)
Posted Jul 23, 2026 - 08:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3105ms (baseline: 3105ms)
- Current error rate: 49.07% (baseline: 49.07%)
- Request count (5min): 216
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.1% (threshold: 40%)
Posted Jul 23, 2026 - 08:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1417ms (baseline: 1417ms)
- Current error rate: 49.47% (baseline: 49.47%)
- Request count (5min): 285
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.5% (threshold: 40%)
Posted Jul 23, 2026 - 08:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 5801ms (baseline: 5801ms)
- Current error rate: 50.28% (baseline: 50.28%)
- Request count (5min): 177
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.3% (threshold: 40%)
Posted Jul 23, 2026 - 07:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1421ms (baseline: 1421ms)
- Current error rate: 51.37% (baseline: 51.37%)
- Request count (5min): 183
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.4% (threshold: 40%)
Posted Jul 23, 2026 - 07:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2713ms (baseline: 2713ms)
- Current error rate: 49.03% (baseline: 49.03%)
- Request count (5min): 206
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.0% (threshold: 40%)
Posted Jul 23, 2026 - 07:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 6772ms (baseline: 6772ms)
- Current error rate: 45.32% (baseline: 45.32%)
- Request count (5min): 203
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.3% (threshold: 40%)
Posted Jul 23, 2026 - 07:40 UTC
This incident affected: Reranker Models (jina-reranker-m0).
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