Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 24, 2026 - 18:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2093ms (baseline: 2093ms)
- Current error rate: 50.68% (baseline: 50.68%)
- Request count (5min): 146
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.7% (threshold: 40%)

Posted Jul 24, 2026 - 18:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3892ms (baseline: 3892ms)
- Current error rate: 49.14% (baseline: 49.14%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.1% (threshold: 40%)

Posted Jul 24, 2026 - 18:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 514ms (baseline: 514ms)
- Current error rate: 51.12% (baseline: 51.12%)
- Request count (5min): 178
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.1% (threshold: 40%)

Posted Jul 24, 2026 - 18:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 515ms (baseline: 515ms)
- Current error rate: 47.46% (baseline: 47.46%)
- Request count (5min): 118
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.5% (threshold: 40%)

Posted Jul 24, 2026 - 17:55 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2550ms (baseline: 2550ms)
- Current error rate: 45.76% (baseline: 45.76%)
- Request count (5min): 118
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.8% (threshold: 40%)

Posted Jul 24, 2026 - 17:50 UTC

This incident affected: Reranker Models (jina-reranker-m0).