Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 04:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 334ms (baseline: 334ms)
- Current error rate: 50.43% (baseline: 50.43%)
- Request count (5min): 115
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.4% (threshold: 40%)

Posted Jul 26, 2026 - 04:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 295ms (baseline: 295ms)
- Current error rate: 50.50% (baseline: 50.50%)
- Request count (5min): 101
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.5% (threshold: 40%)

Posted Jul 26, 2026 - 04:35 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3376ms (baseline: 3376ms)
- Current error rate: 47.86% (baseline: 47.86%)
- Request count (5min): 140
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.9% (threshold: 40%)

Posted Jul 26, 2026 - 04:30 UTC

This incident affected: Reranker Models (jina-reranker-m0).