Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 23, 2026 - 16:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 253182ms (baseline: 253182ms)
- Current error rate: 54.55% (baseline: 54.55%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.5% (threshold: 40%)

Posted Feb 23, 2026 - 16:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 216782ms (baseline: 216782ms)
- Current error rate: 61.60% (baseline: 61.60%)
- Request count (5min): 125
- Region: us-central1

Status: Major Outage
Reason: High error rate: 61.6% (threshold: 40%)

Posted Feb 23, 2026 - 16:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 190083ms (baseline: 190083ms)
- Current error rate: 61.27% (baseline: 61.27%)
- Request count (5min): 142
- Region: us-central1

Status: Major Outage
Reason: High error rate: 61.3% (threshold: 40%)

Posted Feb 23, 2026 - 15:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 228040ms (baseline: 228040ms)
- Current error rate: 73.91% (baseline: 73.91%)
- Request count (5min): 184
- Region: us-central1

Status: Major Outage
Reason: High error rate: 73.9% (threshold: 40%)

Posted Feb 23, 2026 - 15:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 172760ms (baseline: 172760ms)
- Current error rate: 95.93% (baseline: 95.93%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 95.9% (threshold: 40%)

Posted Feb 23, 2026 - 15:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).