Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 03, 2026 - 04:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 85121ms (baseline: 85121ms)
- Current error rate: 1.17% (baseline: 1.17%)
- Request count (5min): 8177
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=85121ms (SLO: 40000ms)

Posted Jul 03, 2026 - 04:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 90562ms (baseline: 90562ms)
- Current error rate: 0.53% (baseline: 0.53%)
- Request count (5min): 6412
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=90562ms (SLO: 40000ms)

Posted Jul 03, 2026 - 04:35 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 111595ms (baseline: 111595ms)
- Current error rate: 2.65% (baseline: 2.65%)
- Request count (5min): 3469
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=111595ms (SLO: 40000ms)

Posted Jul 03, 2026 - 04:30 UTC

This incident affected: Embedding Models (jina-embeddings-v4).