Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 19, 2026 - 12:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 165581ms (baseline: 165581ms)
- Current error rate: 6.25% (baseline: 6.25%)
- Request count (5min): 112
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=165581ms (threshold: 90000ms)

Posted Aug 19, 2026 - 12:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 165889ms (baseline: 165889ms)
- Current error rate: 4.69% (baseline: 4.69%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=165889ms (threshold: 90000ms)

Posted Aug 19, 2026 - 12:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).