Degraded performance: multi-reranker

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 03, 2026 - 02:25 UTC

Investigating

Service multi-reranker is experiencing issues.

- Current P99 latency: 64217ms (baseline: 64217ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 107
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=64217ms (SLO: 30000ms)

Posted Feb 03, 2026 - 02:20 UTC

This incident affected: Reranker Models (Rest Rerankers).