Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 10, 2026 - 17:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 13895ms (baseline: 13895ms)
- Current error rate: 14.67% (baseline: 14.67%)
- Request count (5min): 961
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 14.67% (SLO: 10.00%)

Posted Apr 10, 2026 - 17:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 22078ms (baseline: 22078ms)
- Current error rate: 10.80% (baseline: 10.80%)
- Request count (5min): 1232
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.80% (SLO: 10.00%)

Posted Apr 10, 2026 - 17:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 13425ms (baseline: 13425ms)
- Current error rate: 10.84% (baseline: 10.84%)
- Request count (5min): 766
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.84% (SLO: 10.00%)

Posted Apr 10, 2026 - 17:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 15777ms (baseline: 15777ms)
- Current error rate: 10.23% (baseline: 10.23%)
- Request count (5min): 919
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.23% (SLO: 10.00%)

Posted Apr 10, 2026 - 17:25 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 58911ms (baseline: 58911ms)
- Current error rate: 13.33% (baseline: 13.33%)
- Request count (5min): 180
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 13.33% (SLO: 10.00%)

Posted Apr 10, 2026 - 17:20 UTC

This incident affected: Reader (s.jina.ai).