Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 07, 2026 - 14:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 112624ms (baseline: 112624ms)
- Current error rate: 9.58% (baseline: 9.58%)
- Request count (5min): 1002
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.58% (SLO: 2.00%)

Posted Jul 07, 2026 - 14:35 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 108781ms (baseline: 108781ms)
- Current error rate: 7.12% (baseline: 7.12%)
- Request count (5min): 997
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=108781ms (SLO: 40000ms)

Posted Jul 07, 2026 - 14:30 UTC

This incident affected: Embedding Models (jina-embeddings-v4).