Partial outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Aug 18, 2026 - 12:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21802ms (baseline: 21802ms)
- Current error rate: 6.25% (baseline: 6.25%)
- Request count (5min): 1327
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21802ms (threshold: 20000ms)

Posted Aug 18, 2026 - 12:15 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21611ms (baseline: 21611ms)
- Current error rate: 16.41% (baseline: 16.41%)
- Request count (5min): 981
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 16.4% (threshold: 15%)

Posted Aug 18, 2026 - 12:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 20354ms (baseline: 20354ms)
- Current error rate: 27.72% (baseline: 27.72%)
- Request count (5min): 945
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 27.7% (threshold: 15%)

Posted Aug 18, 2026 - 12:05 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21597ms (baseline: 21597ms)
- Current error rate: 12.30% (baseline: 12.30%)
- Request count (5min): 1528
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=21597ms (threshold: 20000ms)

Posted Aug 18, 2026 - 12:00 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 21607ms (baseline: 21607ms)
- Current error rate: 31.94% (baseline: 31.94%)
- Request count (5min): 764
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 31.9% (threshold: 15%)

Posted Aug 18, 2026 - 11:55 UTC

This incident affected: Embedding Models (jina-clip-v2).