Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 12, 2026 - 03:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 24027ms (baseline: 24027ms)
- Current error rate: 8.96% (baseline: 8.96%)
- Request count (5min): 42559
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.96% (SLO: 10.00%)

Posted Apr 12, 2026 - 03:00 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 18462ms (baseline: 18462ms)
- Current error rate: 11.03% (baseline: 11.03%)
- Request count (5min): 41685
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.03% (SLO: 10.00%)

Posted Apr 12, 2026 - 02:55 UTC

This incident affected: Reader (r.jina.ai).