Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 03, 2026 - 20:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 48501ms (baseline: 48501ms)
- Current error rate: 8.01% (baseline: 8.01%)
- Request count (5min): 1599
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 8.01% (SLO: 2.00%)

Posted Jul 03, 2026 - 20:25 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 53515ms (baseline: 53515ms)
- Current error rate: 11.65% (baseline: 11.65%)
- Request count (5min): 1099
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.65% (SLO: 2.00%)

Posted Jul 03, 2026 - 20:20 UTC

This incident affected: Embedding Models (jina-embeddings-v4).