Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 29, 2026 - 23:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 89161ms (baseline: 89161ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 564
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=89161ms (SLO: 40000ms)

Posted Jan 29, 2026 - 23:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 92365ms (baseline: 92365ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 526
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=92365ms (SLO: 40000ms)

Posted Jan 29, 2026 - 23:25 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 123673ms (baseline: 123673ms)
- Current error rate: 0.13% (baseline: 0.13%)
- Request count (5min): 765
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=123673ms (SLO: 40000ms)

Posted Jan 29, 2026 - 23:20 UTC

This incident affected: Embedding Models (jina-embeddings-v4).