Partial outage: multi-embeddings

Incident Report for Jina AI

Resolved

Resolved - deployment with updated thresholds.

Posted Jan 16, 2026 - 01:17 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 49170ms (baseline: 49170ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 81
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=49170ms (threshold: 36000ms)

Posted Jan 15, 2026 - 07:15 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 40277ms (baseline: 40277ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 90
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=40277ms (threshold: 36000ms)

Posted Jan 15, 2026 - 07:10 UTC

This incident affected: Embedding Models (Rest Embeddings).