Partial outage: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 09, 2026 - 03:50 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 89417ms (baseline: 89417ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 110
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=89417ms (threshold: 80000ms)

Posted May 09, 2026 - 03:45 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 98262ms (baseline: 98262ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 125
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=98262ms (threshold: 80000ms)

Posted May 09, 2026 - 03:40 UTC

This incident affected: Embedding Models (Rest Embeddings).