Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 12, 2026 - 17:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 12068ms (baseline: 12068ms)
- Current error rate: 10.53% (baseline: 10.53%)
- Request count (5min): 1576
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.53% (SLO: 2.00%)

Posted Feb 12, 2026 - 17:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 8396ms (baseline: 8396ms)
- Current error rate: 7.66% (baseline: 7.66%)
- Request count (5min): 1279
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 7.66% (SLO: 2.00%)

Posted Feb 12, 2026 - 17:25 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 7344ms (baseline: 7344ms)
- Current error rate: 10.39% (baseline: 10.39%)
- Request count (5min): 1501
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.39% (SLO: 2.00%)

Posted Feb 12, 2026 - 17:20 UTC

This incident affected: Embedding Models (jina-embeddings-v4).