Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 05, 2026 - 00:05 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 96963ms (baseline: 96963ms)
- Current error rate: 7.88% (baseline: 7.88%)
- Request count (5min): 1625
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=96963ms (SLO: 40000ms)

Posted Jul 05, 2026 - 00:00 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 85878ms (baseline: 85878ms)
- Current error rate: 2.04% (baseline: 2.04%)
- Request count (5min): 2300
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=85878ms (SLO: 40000ms)

Posted Jul 04, 2026 - 23:55 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 57157ms (baseline: 57157ms)
- Current error rate: 12.19% (baseline: 12.19%)
- Request count (5min): 1173
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.19% (SLO: 2.00%)

Posted Jul 04, 2026 - 23:50 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 80311ms (baseline: 80311ms)
- Current error rate: 5.24% (baseline: 5.24%)
- Request count (5min): 1088
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=80311ms (SLO: 40000ms)

Posted Jul 04, 2026 - 23:45 UTC

This incident affected: Embedding Models (jina-embeddings-v4).