Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 12, 2026 - 01:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 27729ms (baseline: 27729ms)
- Current error rate: 9.80% (baseline: 9.80%)
- Request count (5min): 42780
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.80% (SLO: 10.00%)

Posted Apr 12, 2026 - 00:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25358ms (baseline: 25358ms)
- Current error rate: 8.75% (baseline: 8.75%)
- Request count (5min): 43562
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.75% (SLO: 10.00%)

Posted Apr 12, 2026 - 00:50 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22042ms (baseline: 22042ms)
- Current error rate: 8.01% (baseline: 8.01%)
- Request count (5min): 52005
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.01% (SLO: 10.00%)

Posted Apr 12, 2026 - 00:45 UTC

This incident affected: Reader (r.jina.ai).