Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 23, 2026 - 16:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 323167ms (baseline: 323167ms)
- Current error rate: 56.08% (baseline: 56.08%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.1% (threshold: 40%)

Posted Feb 23, 2026 - 16:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 315487ms (baseline: 315487ms)
- Current error rate: 51.18% (baseline: 51.18%)
- Request count (5min): 127
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.2% (threshold: 40%)

Posted Feb 23, 2026 - 16:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).