Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 30, 2026 - 15:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 597ms (baseline: 597ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

Posted Jul 30, 2026 - 15:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 876ms (baseline: 876ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

Posted Jul 30, 2026 - 14:55 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1223ms (baseline: 1223ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

Posted Jul 30, 2026 - 14:50 UTC

This incident affected: Reranker Models (jina-reranker-m0).