Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 30, 2026 - 16:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 33ms (baseline: 33ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 133
- Region: us-central1

Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

Posted Jul 30, 2026 - 16:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3473ms (baseline: 3473ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 164
- Region: us-central1

Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

Posted Jul 30, 2026 - 15:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 473ms (baseline: 473ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

Posted Jul 30, 2026 - 15:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 31ms (baseline: 31ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 119
- Region: us-central1

Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

Posted Jul 30, 2026 - 15:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1860ms (baseline: 1860ms)
- Current error rate: 100.00% (baseline: 100.00%)
- Request count (5min): 118
- Region: us-central1

Status: Major Outage
Reason: High error rate: 100.0% (threshold: 40%)

Posted Jul 30, 2026 - 15:40 UTC

This incident affected: Reranker Models (jina-reranker-m0).