Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Resolved - deployment with updated thresholds.

Posted Jan 27, 2026 - 21:28 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 132217ms (baseline: 132217ms)
- Current error rate: 2.72% (baseline: 2.72%)
- Request count (5min): 1029
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=132217ms (SLO: 40000ms)

Posted Jan 27, 2026 - 20:30 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 142958ms (baseline: 142958ms)
- Current error rate: 9.93% (baseline: 9.93%)
- Request count (5min): 614
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.93% (SLO: 2.00%)

Posted Jan 27, 2026 - 20:25 UTC

This incident affected: Embedding Models (jina-embeddings-v4).