Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%
Posted Jul 25, 2026 - 18:25 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3218ms (baseline: 3218ms)
- Current error rate: 46.55% (baseline: 46.55%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.6% (threshold: 40%)
Posted Jul 25, 2026 - 18:20 UTC
This incident affected: Reranker Models (jina-reranker-m0).