Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jan 30, 2026 - 19:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 101574ms (baseline: 101574ms)
- Current error rate: 6.08% (baseline: 6.08%)
- Request count (5min): 378
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 6.08% (SLO: 2.00%)

Posted Jan 30, 2026 - 19:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 133071ms (baseline: 133071ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 429
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=133071ms (SLO: 40000ms)

Posted Jan 30, 2026 - 19:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 99055ms (baseline: 99055ms)
- Current error rate: 0.44% (baseline: 0.44%)
- Request count (5min): 451
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=99055ms (SLO: 40000ms)

Posted Jan 30, 2026 - 19:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 136333ms (baseline: 136333ms)
- Current error rate: 2.16% (baseline: 2.16%)
- Request count (5min): 509
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=136333ms (SLO: 40000ms)

Posted Jan 30, 2026 - 19:15 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 113735ms (baseline: 113735ms)
- Current error rate: 1.53% (baseline: 1.53%)
- Request count (5min): 588
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=113735ms (SLO: 40000ms)

Posted Jan 30, 2026 - 19:10 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 150053ms (baseline: 150053ms)
- Current error rate: 0.44% (baseline: 0.44%)
- Request count (5min): 454
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=150053ms (SLO: 40000ms)

Posted Jan 30, 2026 - 19:05 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 86860ms (baseline: 86860ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 460
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=86860ms (SLO: 40000ms)

Posted Jan 30, 2026 - 19:00 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 96211ms (baseline: 96211ms)
- Current error rate: 0.53% (baseline: 0.53%)
- Request count (5min): 377
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=96211ms (SLO: 40000ms)

Posted Jan 30, 2026 - 18:55 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 140385ms (baseline: 140385ms)
- Current error rate: 1.44% (baseline: 1.44%)
- Request count (5min): 762
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=140385ms (SLO: 40000ms)

Posted Jan 30, 2026 - 18:50 UTC

This incident affected: Embedding Models (jina-embeddings-v4).