Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 30, 2026 - 16:30 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 97531ms (baseline: 97531ms)
- Current error rate: 0.33% (baseline: 0.33%)
- Request count (5min): 920
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=97531ms (SLO: 40000ms)

Posted Jan 30, 2026 - 16:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 84504ms (baseline: 84504ms)
- Current error rate: 0.17% (baseline: 0.17%)
- Request count (5min): 574
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=84504ms (SLO: 40000ms)

Posted Jan 30, 2026 - 16:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 81242ms (baseline: 81242ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1451
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=81242ms (SLO: 40000ms)

Posted Jan 30, 2026 - 16:15 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 153007ms (baseline: 153007ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 624
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=153007ms (SLO: 40000ms)

Posted Jan 30, 2026 - 16:10 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 103578ms (baseline: 103578ms)
- Current error rate: 0.16% (baseline: 0.16%)
- Request count (5min): 610
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=103578ms (SLO: 40000ms)

Posted Jan 30, 2026 - 16:05 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 107096ms (baseline: 107096ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 575
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=107096ms (SLO: 40000ms)

Posted Jan 30, 2026 - 16:00 UTC

This incident affected: Embedding Models (jina-embeddings-v4).