Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 18, 2026 - 04:10 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 7793ms (baseline: 7793ms)
- Current error rate: 5.85% (baseline: 5.85%)
- Request count (5min): 837
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 5.85% (SLO: 10.00%)

Posted Jan 18, 2026 - 04:05 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6797ms (baseline: 6797ms)
- Current error rate: 6.45% (baseline: 6.45%)
- Request count (5min): 372
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 6.45% (SLO: 10.00%)

Posted Jan 18, 2026 - 04:00 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 4924ms (baseline: 4924ms)
- Current error rate: 6.65% (baseline: 6.65%)
- Request count (5min): 361
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 6.65% (SLO: 10.00%)

Posted Jan 18, 2026 - 03:55 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 3397ms (baseline: 3397ms)
- Current error rate: 8.72% (baseline: 8.72%)
- Request count (5min): 298
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 8.72% (SLO: 10.00%)

Posted Jan 18, 2026 - 03:50 UTC

This incident affected: Reader (s.jina.ai).