Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 31, 2026 - 00:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 12821ms (baseline: 12821ms)
- Current error rate: 9.79% (baseline: 9.79%)
- Request count (5min): 715
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 9.79% (SLO: 10.00%)

Posted Jan 31, 2026 - 00:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 13471ms (baseline: 13471ms)
- Current error rate: 5.01% (baseline: 5.01%)
- Request count (5min): 798
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 5.01% (SLO: 10.00%)

Posted Jan 31, 2026 - 00:30 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 16147ms (baseline: 16147ms)
- Current error rate: 7.82% (baseline: 7.82%)
- Request count (5min): 1215
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 7.82% (SLO: 10.00%)

Posted Jan 31, 2026 - 00:25 UTC

This incident affected: Reader (s.jina.ai).