Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 24, 2026 - 16:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 15911ms (baseline: 15911ms)
- Current error rate: 8.26% (baseline: 8.26%)
- Request count (5min): 32600
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.26% (SLO: 10.00%)

Posted Feb 24, 2026 - 15:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 15943ms (baseline: 15943ms)
- Current error rate: 8.82% (baseline: 8.82%)
- Request count (5min): 31611
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.82% (SLO: 10.00%)

Posted Feb 24, 2026 - 15:50 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 16473ms (baseline: 16473ms)
- Current error rate: 8.40% (baseline: 8.40%)
- Request count (5min): 26819
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.40% (SLO: 10.00%)

Posted Feb 24, 2026 - 15:45 UTC

This incident affected: Reader (r.jina.ai).