Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted May 08, 2026 - 22:06 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 59492ms (baseline: 59492ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 225
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=59492ms (SLO: 20000ms)

Posted May 08, 2026 - 22:00 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 75913ms (baseline: 75913ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 151
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=75913ms (SLO: 20000ms)

Posted May 08, 2026 - 21:55 UTC

This incident affected: Embedding Models (Rest Embeddings).