Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 30, 2026 - 17:00 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 107518ms (baseline: 107518ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 924
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=107518ms (SLO: 40000ms)

Posted Jan 30, 2026 - 16:55 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 98036ms (baseline: 98036ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 808
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=98036ms (SLO: 40000ms)

Posted Jan 30, 2026 - 16:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 118761ms (baseline: 118761ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 814
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=118761ms (SLO: 40000ms)

Posted Jan 30, 2026 - 16:45 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 88502ms (baseline: 88502ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 758
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=88502ms (SLO: 40000ms)

Posted Jan 30, 2026 - 16:40 UTC

This incident affected: Embedding Models (jina-embeddings-v4).