Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 11:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2346ms (baseline: 2346ms)
- Current error rate: 52.21% (baseline: 52.21%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.2% (threshold: 40%)

Posted Jul 25, 2026 - 11:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3777ms (baseline: 3777ms)
- Current error rate: 48.08% (baseline: 48.08%)
- Request count (5min): 156
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.1% (threshold: 40%)

Posted Jul 25, 2026 - 11:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 911ms (baseline: 911ms)
- Current error rate: 45.83% (baseline: 45.83%)
- Request count (5min): 120
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.8% (threshold: 40%)

Posted Jul 25, 2026 - 11:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2827ms (baseline: 2827ms)
- Current error rate: 48.25% (baseline: 48.25%)
- Request count (5min): 114
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.2% (threshold: 40%)

Posted Jul 25, 2026 - 11:35 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3058ms (baseline: 3058ms)
- Current error rate: 41.07% (baseline: 41.07%)
- Request count (5min): 112
- Region: us-central1

Status: Major Outage
Reason: High error rate: 41.1% (threshold: 40%)

Posted Jul 25, 2026 - 11:30 UTC

This incident affected: Reranker Models (jina-reranker-m0).