Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 29, 2026 - 15:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 626ms (baseline: 626ms)
- Current error rate: 49.36% (baseline: 49.36%)
- Request count (5min): 156
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.4% (threshold: 40%)

Posted Jul 29, 2026 - 15:00 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 9071ms (baseline: 9071ms)
- Current error rate: 45.53% (baseline: 45.53%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.5% (threshold: 40%)

Posted Jul 29, 2026 - 14:55 UTC

This incident affected: Reranker Models (jina-reranker-m0).