Degraded performance: jina-reranker-m0

Incident Report for Jina AI

Resolved

Resolved - deployment with updated thresholds.

Posted Jan 16, 2026 - 01:17 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1666ms (baseline: 1666ms)
- Current error rate: 4.92% (baseline: 4.92%)
- Request count (5min): 61
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 4.92% (SLO: 2.00%)

Posted Jan 15, 2026 - 06:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 25554ms (baseline: 25554ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 69
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=25554ms (SLO: 15000ms)

Posted Jan 15, 2026 - 06:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).