Degraded performance: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Aug 18, 2026 - 21:15 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 13722ms (baseline: 13722ms)
- Current error rate: 0.02% (baseline: 0.02%)
- Request count (5min): 5929
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=13722ms (SLO: 6000ms)

Posted Aug 18, 2026 - 21:10 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 21541ms (baseline: 21541ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 6115
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=21541ms (SLO: 6000ms)

Posted Aug 18, 2026 - 21:05 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).