Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 24, 2026 - 20:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2360ms (baseline: 2360ms)
- Current error rate: 53.00% (baseline: 53.00%)
- Request count (5min): 100
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.0% (threshold: 40%)

Posted Jul 24, 2026 - 20:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3998ms (baseline: 3998ms)
- Current error rate: 53.66% (baseline: 53.66%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.7% (threshold: 40%)

Posted Jul 24, 2026 - 20:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).