Service outage: multi-embeddings

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted May 09, 2026 - 10:45 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 124113ms (baseline: 124113ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 150
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=124113ms (threshold: 120000ms)

Posted May 09, 2026 - 10:40 UTC

This incident affected: Embedding Models (Rest Embeddings).