Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 25, 2026 - 00:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19176ms (baseline: 19176ms)
- Current error rate: 10.66% (baseline: 10.66%)
- Request count (5min): 13817
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.66% (SLO: 10.00%)

Posted Feb 25, 2026 - 00:31 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20002ms (baseline: 20002ms)
- Current error rate: 9.11% (baseline: 9.11%)
- Request count (5min): 20894
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.11% (SLO: 10.00%)

Posted Feb 25, 2026 - 00:25 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22732ms (baseline: 22732ms)
- Current error rate: 10.10% (baseline: 10.10%)
- Request count (5min): 21118
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.10% (SLO: 10.00%)

Posted Feb 25, 2026 - 00:20 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20640ms (baseline: 20640ms)
- Current error rate: 9.89% (baseline: 9.89%)
- Request count (5min): 22731
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.89% (SLO: 10.00%)

Posted Feb 25, 2026 - 00:15 UTC

This incident affected: Reader (r.jina.ai).