Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 24, 2026 - 21:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17153ms (baseline: 17153ms)
- Current error rate: 11.62% (baseline: 11.62%)
- Request count (5min): 17411
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.62% (SLO: 10.00%)

Posted Feb 24, 2026 - 21:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17463ms (baseline: 17463ms)
- Current error rate: 12.16% (baseline: 12.16%)
- Request count (5min): 18818
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.16% (SLO: 10.00%)

Posted Feb 24, 2026 - 21:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17176ms (baseline: 17176ms)
- Current error rate: 11.13% (baseline: 11.13%)
- Request count (5min): 21081
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.13% (SLO: 10.00%)

Posted Feb 24, 2026 - 21:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 15962ms (baseline: 15962ms)
- Current error rate: 8.68% (baseline: 8.68%)
- Request count (5min): 18115
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.68% (SLO: 10.00%)

Posted Feb 24, 2026 - 21:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17358ms (baseline: 17358ms)
- Current error rate: 11.12% (baseline: 11.12%)
- Request count (5min): 20058
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.12% (SLO: 10.00%)

Posted Feb 24, 2026 - 21:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19464ms (baseline: 19464ms)
- Current error rate: 8.14% (baseline: 8.14%)
- Request count (5min): 17123
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.14% (SLO: 10.00%)

Posted Feb 24, 2026 - 21:25 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 16582ms (baseline: 16582ms)
- Current error rate: 10.51% (baseline: 10.51%)
- Request count (5min): 19453
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.51% (SLO: 10.00%)

Posted Feb 24, 2026 - 21:20 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 19640ms (baseline: 19640ms)
- Current error rate: 10.89% (baseline: 10.89%)
- Request count (5min): 20139
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.89% (SLO: 10.00%)

Posted Feb 24, 2026 - 21:15 UTC

This incident affected: Reader (r.jina.ai).