Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jun 20, 2026 - 21:35 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 2108ms (baseline: 2108ms)
- Current error rate: 12.67% (baseline: 12.67%)
- Request count (5min): 655
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.67% (SLO: 2.00%)

Posted Jun 20, 2026 - 21:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1848ms (baseline: 1848ms)
- Current error rate: 11.43% (baseline: 11.43%)
- Request count (5min): 735
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.43% (SLO: 2.00%)

Posted Jun 20, 2026 - 21:25 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1758ms (baseline: 1758ms)
- Current error rate: 12.37% (baseline: 12.37%)
- Request count (5min): 679
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.37% (SLO: 2.00%)

Posted Jun 20, 2026 - 21:20 UTC

This incident affected: Embedding Models (jina-clip-v2).